Channel Ops
    At Scale

    We run your stores so you can focus on your brand—from setup and daily operations to protection and promotions.

    Channel Operations Platform
    • Method logo
    • Ball logo
    • Banana Boat logo
    • Bic logo
    • Boost logo
    • Calphalon logo
    • Cholula logo
    • Glade logo
    • Jergens logo
    • KAO logo
    • McCormick logo
    • Mr. Coffee logo
    • Mrs. Meyer's logo
    • Papermate logo
    • Yankee Candle logo
    • Ziploc logo

    Account Setup

    From kickoff to go-live in 30 days. We handle marketplace registration, system integration, inventory setup, and launch coordination—so you can focus on your business.

    Structured Onboarding Process

    Shared project tracker with clear milestones, regular sync calls, and defined ownership across CPGIO, vendor, and shared tasks.

    Complete System Integration

    Channel integrations, SellerCloud catalog build, pricing rules, listing creation, and fulfillment planning—all set up before launch.

    Cross-Functional Coordination

    Marketing alignment, billing setup with accounting, transparency enrollment, and custom reporting—ensuring all teams are ready on day one.

    "The onboarding process was incredibly smooth and swift. We went live sooner than expected without a hitch."

    Account Onboarding

    0/9 (0%)

    Brand Kick Off Meeting & Pricing Review

    Day 1

    Set Call Cadence & Create Project Tracker

    Day 1-3

    Vendor Packet Fill Out

    Day 5

    Channel Integration Set-Up

    Day 6

    OMS & WMS Item Building

    Day 10

    Sales Listings Set-Up

    Day 12

    Media Kick Off

    Day 13

    PO Placed

    Day 13

    Inventory Received, Go Live

    Day 27
    CPGIO
    Vendor
    Shared
    Confirmation
    Form
    Workflow

    Brand Enforcement

    180-Day Activity
    Discovered
    418
    Closed
    487
    Pending
    321
    Success Rate
    89.2%
    Trademark Violation
    178 cases
    94.2%
    success
    IP Complaint
    124 cases
    88.5%
    success
    MAP Violation
    96 cases
    72.1%
    success
    Counterfeit Claim
    51 cases
    96.8%
    success
    Test Buy Verification
    29 cases
    100%
    success
    Unauthorized Reseller
    56 cases
    81.4%
    success
    90%
    Reduction in Infringement Activity
    High Success
    Moderate
    Avg 19 days to close • 231 unauthorized sellers tracked

    Brand Protection

    Multi-phase enforcement process combining IP protection, MAP monitoring, and unauthorized seller removal to defend your brand equity across all channels.

    IP Infringements

    Violations including trademark, copyright, patent, and counterfeit claims with legal enforcement and takedowns.

    Seller Policy Violations

    Unauthorized ASINs and materially different complaints with report and removal enforcement.

    Amazon Transparency

    Serial codes and authentication tools to verify authenticity and remove unauthorized sellers.

    MAP-Aligned Pricing

    Maintaining price discipline through FBA with automated monitoring and enforcement.

    "Within 6 months, CPGIO reduced unauthorized seller activity by 90% across our catalog. The multi-phase enforcement process eliminated counterfeit listings while maintaining our MAP pricing structure."

    Marketplace Integrations

    Connect to every channel that matters. Unified dashboard for all your marketplace operations.

    Channel Growth Timeline

    18-month sales trajectory (in thousands)

    $558K
    Current Monthly
    700K
    525K
    350K
    175K
    0
    Amazon Marketplace
    Amazon Marketplace
    $35K
    $52K
    $68K
    Amazon Vendor
    Amazon Vendor
    $95K
    $125K
    $148K
    Walmart
    Walmart
    $185K
    $225K
    $258K
    TikTok Shop
    TikTok Shop
    $305K
    $348K
    $382K
    Shopify
    Shopify
    $425K
    $475K
    $518K
    $558K
    Jun 23
    Sep 23
    Dec 23
    Mar 24
    Jun 24
    Sep 24
    Channel Added
    Regular Growth
    5
    Live Channels
    362
    Total Listings
    316
    Total UPCs
    UPCs
    Listings
    Status
    Amazon Marketplace
    Amazon Marketplace
    Marketplace
    87
    98
    Live
    Amazon Vendor Direct
    Amazon Vendor Direct
    Vendor
    62
    70
    Live
    TikTok Shop
    TikTok Shop
    Social Commerce
    38
    46
    Live
    Walmart
    Walmart
    Marketplace
    71
    81
    Live
    Shopify
    Shopify
    DTC
    58
    67
    Live
    Lowe's
    Lowe's
    Marketplace
    Activate
    Sam's Club
    Sam's Club
    Marketplace
    Activate
    Target
    Target
    Marketplace
    Activate
    Explore All Channels
    We support 15+ marketplace integrations including Chewy, Instacart, Best Buy, and more.
    1

    Listing Audit

    Comprehensive analysis of your Amazon catalog

    Identify all ASINs in ecosystem
    Assess compliance status
    Map unauthorized sellers
    Document pricing variations
    2

    GS1 Validation

    Ensure every UPC is legitimate and protected

    Verify against GS1 database
    Separate compliant from rogue UPCs
    Prevent authenticity challenges
    Establish catalog stability
    3

    UPC Mapping

    Create perfect product-to-ASIN alignment

    Map all UPCs to products
    Identify primary ASINs
    Merge duplicate listings
    Consolidate review power

    Listing Operations

    Transform catalog chaos into controlled growth through GS1 compliance, orphan ASIN recovery, and proper variation architecture.

    GS1 Compliance

    Three-phase process to audit, validate, and map your entire catalog—ensuring every UPC is legitimate and every ASIN is optimized for maximum control and revenue capture.

    Orphan ASIN Recovery Framework

    Reclaim, merge, and reconstruct fragmented listings into a controlled catalog architecture

    1

    IDENTIFY

    Discover high-value "orphan" ASINs detached from manufacturer control

    Scan for unauthorized ASINs
    Analyze sales velocity data
    Assess competitive landscape
    Prioritize by revenue potential
    Before

    Fragmented Chaos

    Orphan ASIN #1
    37 sellers
    $19–47
    Orphan ASIN #2
    28 sellers
    $22–51
    Duplicate ASIN
    15 sellers
    $24–39
    Rogue ASIN
    42 sellers
    $18–55
    72%
    Buy Box Win Rate
    45%
    Price Stability Increase
    3.2x
    Review Concentration
    $2.3M
    Captured Revenue/Year

    Operational
    Intelligence

    Real-time insights across competitive positioning, inventory optimization, and compliance monitoring

    Market Share Analysis

    #5
    Category Rank
    4.79%
    Market Share
    $2.48M
    Monthly Revenue
    156
    Total Brands
    SmartScout competitive intelligence
    Real-time category landscape tracking
    Revenue & share trend analysis

    Inventory Planning (ABC)

    Class A (10% SKUs)70% Revenue
    98%
    Class A SLA
    125
    Class A SKUs
    $2.8M
    Class A Revenue
    1,247
    Total SKUs
    Pareto-based prioritization
    Tiered SLA targets by class
    Revenue concentration analysis

    Account Health

    8
    Total Issues
    1
    Critical
    5
    Active
    3
    Resolved
    SP-API policy monitoring
    Real-time violation alerts
    AHR impact assessment

    "Market intelligence, inventory optimization, and compliance monitoring—decisions that protect and grow your channel."

    — Channel Operations Team

    Operational Visibility

    HyperQue bridges data, communications, and attribution across your entire operation—giving you and your partners complete visibility into priorities, tasks, and impact.

    AI-Powered Task Management

    Reasoning agents suggest, prioritize, and optimize office and warehouse production with real-time impact monitoring.

    Specialized Queues

    FBA Production • Pricing & Promotions • Growth Management—each with intelligent prioritization and AI-driven task allocation.

    Partner Collaboration

    Partners see real-time priorities, comment on tasks, and help manage actionable items—full transparency, full control.

    Intelligent Reasoning

    HyperQue's reasoning agents analyze patterns, detect opportunities, and auto-prioritize critical tasks—from lost revenue opportunities to stockout risks.

    Active Tasks
    15
    Alerts
    2
    Blocked
    2
    Growth
    Status
    Time
    Due
    Lost Opp
    new
    8m
    Momentum
    new
    15m
    Lost Opp
    reviewed
    45m
    Content
    unstarted
    2h 10m
    Momentum
    monitoring
    3h 0m
    Low
    Lost Opp
    changed
    4h 30m
    Momentum
    monitoring
    6h 0m
    Nov 4
    Content
    blocked
    8h 0m
    Nov 5
    Lost Opp
    new
    12h 0m
    Momentum
    monitoring
    18h 0m
    Low
    Lost Opp
    reviewed
    1d 2h
    Content
    unstarted
    1d 6h
    Nov 6
    Momentum
    monitoring
    1d 12h
    Low
    Lost Opp
    new
    2d 0h
    Content
    changed
    2d 8h
    Low
    Momentum
    monitoring
    3d 0h
    Nov 7
    Lost Opp
    ignored
    3d 14h
    Content
    blocked
    4d 0h
    Nov 8
    Active: 15 • Alerts: 2
    18 • Trust the Queue
    Growth Management: Lost opportunities, momentum tracking, and revenue analysis

    More Than a Decade of Proof

    Real operational outcomes from brands that trust us with their channel strategy.

    125
    New Listings Developed

    Method

    Walmart expansion and Amazon bundles

    $10M+
    Incremental Sales

    O-Cedar

    1P backstop and Transparency implementation

    $5M+
    Incremental Sales

    Purina

    3P backstop and multipack optimization

    6
    New eRetail Channels

    Yankee Candle

    Multi-channel retail expansion

    10K
    New to Brand Customers

    Banana Boat

    Walmart optimization and bundle strategy

    "Channel operations demand speed, efficiency, and powerful execution at scale. We handle the complexity so brands can focus on what they do best."

    — Channel Operations Team

    Ready for Seamless Operations?

    Let us handle the day-to-day so you can focus on growth. From account setup to ongoing optimization, we've got your marketplace operations covered.

    "Operations excellence isn't about doing everything—it's about doing the right things, consistently, at scale."