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    Terms of Service

    Last Updated: May 27, 2026

    1. Acceptance of Terms

    By accessing or using CPGIO's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

    2. Description of Services

    CPGIO provides e-commerce operations services including:

    • Strategic consulting and marketplace strategy
    • Channel operations and account management
    • Growth marketing and advertising services
    • Fulfillment and logistics services
    • Technology platforms and integrations

    3. User Accounts

    To access certain services, you may be required to create an account. You agree to:

    • Provide accurate and complete information
    • Maintain the security of your account credentials
    • Notify us immediately of any unauthorized access
    • Be responsible for all activities under your account

    4. Service Level Agreements

    Specific service level agreements (SLAs) are defined in individual service contracts. These SLAs detail performance metrics, uptime guarantees, and remedies for service interruptions.

    5. Payment Terms

    Payment terms are specified in your service agreement. General terms include:

    • Fees are due as specified in your contract
    • Late payments may incur additional charges
    • You are responsible for applicable taxes
    • Refund policies are detailed in individual contracts

    6. Intellectual Property

    All content, software, and materials provided by CPGIO remain our intellectual property. You are granted a limited license to use our services as specified in your agreement.

    7. Data and Privacy

    Your use of our services is also governed by our Privacy Policy. We handle your data in accordance with applicable data protection laws and our privacy commitments.

    8. Prohibited Activities

    You agree not to:

    • Violate any laws or regulations
    • Infringe on intellectual property rights
    • Interfere with our services or infrastructure
    • Use our services for fraudulent purposes
    • Reverse engineer or attempt to extract source code

    9. Limitation of Liability

    CPGIO shall not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability is limited to the amount paid by you for the services in the twelve months preceding the claim.

    10. Termination

    Either party may terminate services as specified in the service agreement. Upon termination, you must cease use of our services and we will provide data return as contractually agreed.

    11. Changes to Terms

    We reserve the right to modify these terms at any time. We will notify you of material changes and your continued use constitutes acceptance of the updated terms.

    12. Governing Law

    These terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [Jurisdiction].

    13. Contact Information

    For questions about these Terms of Service, contact us at: